Privacy Policy

INFORMATION COLLECTED AND STORED AUTOMATICALLY

If you browse, search, read pages, download information, or otherwise interact with our websites or services, Wagbit may automatically collect certain information, including:

• Internet domain and IP address
• Browser type and version
• Operating system
• Date and time of access
• Length of visit
• Pages viewed
• Search terms used
• Referring websites
• Device information
• Session activity

This information is collectively referred to as "Usage Information" and is used to improve service performance, security, reliability, and user experience.

TYPES OF INFORMATION COLLECTED

"Personal Information" means information that identifies, relates to, describes, or could reasonably be associated with an individual or business representative, including:

• Name
• Company Name
• Address
• Telephone Number
• Email Address
• Billing Information
• Account Information
• Communications Records

The Websites and Services are not intended for children under the age of 16. Wagbit does not knowingly collect personal information from children under 16.

COMMERCIAL SERVICES

Wagbit may provide consulting, technology, software, advertising, communications, media, cloud, and related business services.

Users may submit information necessary to request services, purchase products, establish accounts, process payments, or receive support.

PAYMENT PROCESSING

Wagbit may utilize third-party payment processors, including Stripe and other payment service providers, to process transactions for products and services. Payment information may be transmitted directly to such providers for authorization, billing, fraud prevention, chargeback management, and regulatory compliance.

Wagbit does not store complete payment card information except as required for billing administration, business records, legal compliance, or payment reconciliation.

EMAIL, SMS, AND COMMUNICATION SERVICES

Wagbit may provide:

• Transactional Emails
• Marketing Emails
• Appointment Notifications
• SMS Notifications
• Billing Communications
• Customer Support Communications

Users may opt out of marketing communications. Transactional communications related to security, billing, service operation, or account administration may continue as necessary.

UPLOADED FILES AND MEDIA

Users may upload files, photographs, videos, documents, graphics, audio files, and related digital assets.

Uploaded content may be stored using cloud storage providers, including Amazon S3 or equivalent technologies.

Users retain ownership of content they upload. Wagbit receives only the limited rights necessary to operate requested services.

INFORMATION YOU VOLUNTARILY PROVIDE

Information submitted through forms, emails, support requests, consultations, service requests, or account registration may be used to:

• Respond to inquiries
• Fulfill service requests
• Provide support
• Deliver products and services
• Maintain customer relationships

USE AND SHARING OF PERSONAL INFORMATION

Wagbit uses Personal Information to:

• Provide services
• Maintain accounts
• Process payments
• Deliver communications
• Secure systems
• Prevent fraud
• Comply with legal obligations
• Improve products and services

Wagbit does not sell Personal Information.

OWNERSHIP OF CUSTOMER DATA

Unless otherwise agreed in writing:

• Customers retain ownership of their data.
• Wagbit does not claim ownership of customer content.
• Wagbit receives only rights necessary to operate requested services.
• Customers may request export of their information where technically feasible.

ROLE-BASED ACCESS CONTROL

Certain DAIS accounts may be administered by customer organizations. Business administrators may manage user access, permissions, account settings, communications, uploaded content, and organizational records associated with their organization.

Wagbit may act as a service provider on behalf of customer organizations with respect to information managed within organization-controlled accounts.

Certain Wagbit services utilize role-based access systems including:

• Customer Users
• Business Administrators
• Employees
• Managers
• System Administrators
• Wagmin Administrative Accounts

Access is restricted according to assigned permissions and business requirements.

ACCOUNT TERMINATION AND DELETION

Users may request account closure subject to contractual obligations, billing requirements, security requirements, legal obligations, audit requirements, and applicable retention periods.

Certain records may be retained following account closure where necessary to comply with law, resolve disputes, prevent fraud, enforce agreements, maintain security records, or protect the rights of Wagbit and its customers.

CALIFORNIA PRIVACY RIGHTS

This section contains disclosures required by the California Consumer Privacy Act ("CCPA") as amended by the California Privacy Rights Act of 2020, and only applies to "personal information" (as defined under the CCPA) when the CCPA applies to you and Wagbit. See the "What Are My Options?" section below for how to exercise your rights under the CCPA.

Sale or Disclosure of Personal Information. We do not sell (as defined by the CCPA) personal information to third parties. We have not sold any personal consumer information to third parties in the past 12 months.

Service Provider Relationships. From time to time, we may disclose or transfer personal information to service providers for the limited purpose of the service provided. This includes services such as Customer Relationship Management services, benefits providers, remote/cloud storage and computing, among other services.

WHAT ARE MY OPTIONS?

California Consumer's Rights Regarding Personal Information. California residents have certain rights with respect to the personal information collected by businesses. If you are a California resident, you may exercise the following rights regarding your personal information, subject to certain exceptions and limitations.

• The right to know the categories and specific pieces of personal information we collect, use, disclose, and sell about you, the categories of sources from which we collected your personal information, our purposes for collecting or selling your personal information, the categories of your personal information that we have either sold or disclosed for a business purpose, and the categories of third parties with which we have shared personal information;
• The right to request that we delete the personal information we have collected from you or maintain about you;
• The right to correct your personal information;
• The right to data portability with respect to your personal information and
• The right not to receive discriminatory treatment for the exercise of privacy rights conferred by the CCPA.

EXERCISE YOUR RIGHTS

To exercise any of the above rights, please contact us using the following information and submit the required verifying information. Please note that we will not discriminate against any person making requests to exercise their rights under the CCPA. Contact us:

• By Phone at (417) 733-8545
• By Email at sean@wagbit.com
• By wagbit.com related Form Submission

OTHER STATE PRIVACY RIGHTS

The Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act, and similar laws in other U.S. states ("Applicable State Privacy Laws") provide consumers in those states ("Applicable States") with specific rights regarding their Personal Information. This section describes your rights under Applicable State Privacy Laws and explains how you may exercise these rights.

Rights to Your Information: In addition to the rights set forth in our Privacy Policy, the Applicable State Privacy Laws provide you with the following rights:

• Right to know. You have the right to know whether we process your personal information and to access such personal information.
• Right to data portability. You have the right to obtain a copy of your personal information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another business without hindrance.
• Right to delete. You have the right to delete personal information that you have provided by or that we have obtained about you.
• Right to opt out. You have the right to opt out of the processing of your personal information for purposes of: (i) targeted advertising; (ii) the sale of personal information; or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
• Right to correct. You have the right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes for which we process it.
• Right to nondiscrimination. You have the right not to receive discriminatory treatment by us for the exercise of your privacy rights.

HOW TO EXERCISE YOUR RIGHTS; VERIFYING YOUR IDENTITY

To exercise any of your privacy rights, or if you have any questions about your privacy rights, you may contact us as follows:

• By Phone at (417) 733-8545
• By Email at sean@wagbit.com
• By wagbit.com related Form Submission

After submitting a request, we will take steps to verify your identity in order for us to properly respond and/or confirm that your request is not fraudulent. We may contact you for additional information as reasonably necessary to authenticate your request, but if we are ultimately unable to authenticate your request using reasonable commercial efforts, then we may not be able to comply with it.

Only you may make a verifiable request related to your personal information. If you are making a request as the parent or legal guardian of a known child regarding the processing of that child's personal information, we may ask you to submit reliable proof of your identity.

RESPONSE TIME; YOUR RIGHT TO APPEAL

We will make every effort to respond to your request within 45 days from when you contacted us. If you have a complex request, Applicable State Privacy Laws allow us up to 90 days to respond. We will contact you within 45 days from when you contacted us to inform you of the need for additional time and the reason for such extension. We may charge you a reasonable fee to cover administrative costs if your requests are manifestly unfounded, excessive, or repetitive.

If we decline to take action on a request that you have submitted, we will inform you of our reasons for doing so, and provide instructions for how to appeal the decision. You will have the right to appeal within a reasonable period of time after you have received our decision. Within 60 days (45 days for residents of Colorado) of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If we deny your appeal, we will provide you with a method for contacting your state attorney general's office to submit a complaint.